Email: sales@coore.com.au
Phone: +0243115311
Return Policy:
Not all items purchased from Coore can be returned for a refund. Items that are not in stock in the COORE warehouse that need to be specially ordered from a supplier cannot be returned.
No returns will be accepted after 14 days from when they are received. Items that are available for return will attract a 15% Restocking Fee when refunding.
Please note any products that have been opened, test fitted, damaged, packaging or contents lost or damaged will NOT be accepted for return.
Costs incured for Refunds.
If the item is paid with Paypal (1.7%) or CC (1.5%), the fees associated with the sale will not be refunded.
*True Shipping cost will NOT be refunded from the original purchase.
If you wish to swap the item to another brand or model, No fees are needed.
HOW do I return my purchased item?
Please email our sales team and they will do an RMA for you ( Return Merchandise Authorization) and they will send you a form back via email. Fill this out and send back with the product. With out this we cant process the return or refund/exchange. Return costs are the responsility of the customer.
When returning items, ensure the items are packaged the same condition that they were sent to you in. Please dont stick labels over the Original Packaging when returning. Wrap the item in Bubble wrap or put into another box. If the item comes back in a condition other then its original condition, a refund cant be given . Once we get the item back a refund/exchange will be done with in 48 hours. If there are any issues with the return we will send you email or call you to discuss
Address for Returns:
3/43 Pile Road
Somersby NSW 2250
0243115311
sales@coore.com.au
* Coore charges customers a FLAT $15 and $19.95 shipping costs when purchasing.. When we ship items the TRUE cost is usually higher as we soak up the extra costs as a service to our customers. EG, if we send a brake kit to Perth, we charge $15 flat shipping. But Coores True cost is approx $70 via our couriers. if we return that item, the true cost will be passed onto the customer.
Copyright © 2025 Coore
ABN: 77 162 171 815
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Coore’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Coore’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3/43 Pile Road, Somersby NSW 2250. Our ABN is 77 162 171 815. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.